WHY VERASCAPE?

Helping you help your customers 24x7x365.

WHY VERASCAPE?
HIGHEST COMPLETION RATES

We have the highest caller self-service rates in the industry. We are the industry leader in caller identification — which is the critical success factor in automated self-service. In some cases, Verascape has outperformed existing IVR systems by as much as 75%.

EASY-TO-USE

Inviting and easy to use, our IVR and SMS Solutions immediately engage the caller in a productive dialogue. Our state-of-the-art data-enabled scripting and call flow solutions ensure streamlined and to-the-point caller interactions.

PROVEN RESULTS

Verascape has a history of quantifiable results across all demographics. At least 50% of our transactions are conducted with callers over 55 years old.

PAY-FOR-PERFORMANCE PRICING

We pioneered pay-for-success transaction pricing – a completely risk-shared pricing model that motivates us as an active customer service partner.

ON DEMAND 24 x 7 x 365

We deliver on-demand call processing capacity that ensures calls are answered with no queue times.

RELIABLE

With cloud-based redundancy, we provide 99.9% reliability.

REAL-TIME PERFORMANCE REPORTING

Real-time, web-based reporting that allows you to continually monitor your callers' performance 24/7.

compliant

Verascape is PCI Level 1 compliant and HIPAA compliant.

EASILY EXPANDABLE AND ADAPTABLE

Our reusable application model makes new implementations very inexpensive and adaptable to any industry.

we are:

affordable:

  • Pay-for-Performance Pricing
  • Cloud-Based
  • Eliminates IVR, IT and Call Center Overhead
compatible:

  • All Major Telephony Carriers Supported
  • Many Regional Carriers Supported
  • End-to-End VoIP Services Also Available
Reliable:

  • Complete Redundancy of All Systems
  • Geographically Diverse Data Centers
  • Full Fail-over Capabilities