NOT YOUR TYPICAL IVR.
AUTOMATED CUSTOMER ENGAGEMENT PLATFORM
Combining next-generation automation technology with real-time data integration.
hosted, cloud-based solutions for your business.
We deliver the sophistication of cloud-based, self-service and ecommerce via the telephone and mobile channel, by combining state-of-the-art speech automation and text messaging technologies, with real-time customer data integration. The result is on demand, personalized and intuitive self-service solutions at a fraction of the cost of call center agents.Learn More
No fees unless we complete your call.
quick and easy implementation
Our team can get you up and running in 30 days or less.
data experts at your service
Everything we do is driven by data and data integration.
SEE THE VIDEO:
Five Reasons to Implement a Voice Enabled Self-Service Option in Your Contact CenteR
A WHITE PAPER FROM VERASCAPE, INC.
- 1.Consumers Have Changed
The majority of businesses now offer some form of self-service in their contactcenter and another large portion are considering implementing it. Studies indicate that consumers are not onlyexpecting self-service, but most prefer it. One recent study reports that 70% of consumers would rather use an effective self-service option instead of speaking with a live agent for certain call types. The same report suggeststhat a whopping 91% of consumers will use a self-service option when it is available...
- read more
30-DAY FREE TRIAL!
Give your customers a self-service IVR and/or SMS option with ZERO cost to you.
No set-up and no transaction fee for 30 days!